SUMMARY OF JOB DESCRIPTION

Job Number:	2009-0819C
Job Title:	Loan Manager
Department:	University Student Loan Services
Grade/Level:	08 - - $ 16.82 -- $ 21.63 per hour
Date Posted:	September 11, 2009
Duties And Responsibilities & Minimum Requirements:	This position is responsible for managing the origination, servicing and collection activities from origination through a paid-in-full status for a $45 million portfolio comprised of federal and institutional loan programs; Provides federally mandated loan counseling sessions and performs online disbursement of these loan funds for Main Campus, Medical and Law students. Coordinates collection efforts with loan servicing agent, external collection agencies, University Counsel, and outside attorneys in all aspects of debt recovery; Ensures the University and third party agents are in compliance with federal regulations; Responsible for training and direct supervision of student employees. Requires Bachelor's degree and a minimum two years administrative experience, preferably in a student loan servicing and/or collection environment, are required. Working knowledge of Title IV and Title VII federal regulations and demonstrated ability to interpret regulations and apply them to operations expected. Experience with and knowledge of mainframe and PC administrative software recommended; experience with SunGard’s Banner student information system, Microsoft Office, WordPerfect, COGNOS report writing software is also highly desirable. Excellent communication, organizational and interpersonal skills, and commitment to continuous quality improvement and customer services for a diverse client population required.
	Georgetown University is an Affirmative Action / Equal Opportunity Employer.
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