SUMMARY OF JOB DESCRIPTION
| Job Number: | 2009-0921C |
| Job Title: | Student Accounts Manager |
| Department: | Center for Continuing and Professional Education, School of Continuing Studies |
| Grade/Level: | - - |
| Date Posted: | October 22, 2009 |
| Duties And Responsibilities & Minimum Requirements: | The Student Accounts Manager conceives, designs and implements the Student Accounts function within the Center for Continuing and Professional Education in the School of Continuing Studies. This position is responsible for monitoring, coordinating, invoicing and collecting non-credit tuition revenues for the Center. Responsibilities include designing and implementing a process for administering third-party payments, monitoring student accounts receivable, assisting in the collection of outstanding debt, and analyzing accounts and conducting research necessary to respond to inquiries and resolve questions. The Manager will communicate and interact with students to provide effective customer service in response to inquiries or complaints regarding accounts, billing statements, and policies and procedures, and will determine and initiate appropriate follow-up actions. The person in this position will prepare reports, analyze financial results, and ensure that revenue is recorded correctly. The Student Accounts Manager will collaborate with appropriate University offices such as the Office of Financial Aid and the Office of the Registrar. Requirements: Bachelor’s degree and five years of experience in an office/education setting is required; degree in Accounting, Finance, Business or related field preferred. Proficiency in Excel, Word, and relational databases and the ability to work independently is required. Familiarity with student loan programs a plus. The individual in this position must be a detail-oriented team player, demonstrate a willingness to take initiative, and display strong organizational and problem-solving skills. |
| Georgetown University is an Affirmative Action / Equal Opportunity Employer. | |
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