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Operational Training Program Series:

GMS Timekeeper Training (May 16, 2012) - Wednesday, May 16, 2012

Procurement at Georgetown (May 16, 2012) - Wednesday, May 16, 2012

University Procard Training (May 23, 2012) - Wednesday, May 23, 2012

Sponsored Research Workshop (June 1, 2012) - Friday, June 01, 2012

Introduction to Financial Responsibilities for Sponsored Projects (June 13, 2012) - Wednesday, June 13, 2012

Accounts Payable & Web EV Training (June 13, 2012) - Wednesday, June 13, 2012

University Procard Training (June 20, 2012) - Wednesday, June 20, 2012

Procurement at Georgetown (June 20, 2012) - Wednesday, June 20, 2012

Procurement at Georgetown (July 18, 2012) - Wednesday, July 18, 2012

Introduction to Financial Responsibilities for Sponsored Projects (September 12, 2012 - Wednesday, September 12, 2012

Introduction to Financial Responsibilities for Sponsored Projects (October 11, 2012) - Thursday, October 11, 2012


Leadership Development Series:

Critical Thinking (May 29, 2012) - Tuesday, May 29, 2012

The Creative Leader (May 30, 2012) - Wednesday, May 30, 2012

Conflict Resolution (June 4, 2012) - Monday, June 04, 2012

Supervising Former Peers (June 5, 2012) - Tuesday, June 05, 2012

Make Your Contacts Count: Networking Know-How for Organizational & Career Success (June 12, 2012) - Tuesday, June 12, 2012

The Courageous Follower (June 14, 2012) - Thursday, June 14, 2012

Leading in Times of Significant Change (June 20, 2012) - Wednesday, June 20, 2012

Thriving in the Workplace (June 21, 2012) - Thursday, June 21, 2012

Managing for Peak Performance (June 27, 2012) - Wednesday, June 27, 2012

Seven Habits of Highly Effective People© (Summer 2012) - Tuesday, July 10, 2012

Everyday Ethics (July 12, 2012) - Thursday, July 12, 2012

Conflict Resolution (September 6, 2012) - Thursday, September 06, 2012

Make Your Contacts Count: Networking Know-How for Organizational & Career Success (Sept. 13, 2012) - Thursday, September 13, 2012

The Courageous Follower (September 20, 2012) - Thursday, September 20, 2012


Personal and Professional Development Series:

Customer Service (June 7, 2012) - Thursday, June 07, 2012

Telling Our Stories: Improving Intercultural Communication (June 26, 2012) - Tuesday, June 26, 2012


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DETAILED COURSE DESCRIPTION


GMS Timekeeper Training (May 16, 2012)
Register Online
Time & Date: 09:00:AM - 12:00:PM, Wednesday, May 16, 2012
Instructor: Sherell Williams
Location: 2121 Wisconsin Ave., Level C-2
Development Units: 2

Class is held at 2121 Wisconsin Avenue, Level C-2.
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Procurement at Georgetown (May 16, 2012)
Register Online
Time & Date: 02:00:PM - 04:30:PM, Wednesday, May 16, 2012
Instructor: Aliz Agoston
Location: 2121 Wisconsin Ave., Level C-2
Development Units: 2

This course will introduce you to effective and cost efficient ways of procurement at Georgetown University. It will explain the specific procedures and requirements for managing the procurement process, as well as give you tips about resources that already exist for you to utilize. You will learn:
  • details of the contracts policy;
  • parts of the contracts package;
  • contract procedures;
  • bidding requirements;
  • how to find the best vendor for your needs;
  • how to negotiate your deals;
  • how to pay for the services.
Class is held at 2121 Wisconsin Avenue, Level C-2.
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University Procard Training (May 23, 2012)
Register Online
Time & Date: 10:00:AM - 12:00:PM, Wednesday, May 23, 2012
Instructor: Pro Card staff
Location: 2121 Wisconsin Ave., Level C-2
Development Units: 2

Training is required for cardholders as well as Administrative and Budget Officers in allowable usage of and cardholder/departmental responsibilities for expenditures. All stakeholders in the process will be instructed on appropriate reallocations and reconciliation of transactions for audit compliance. New applicants must attend a training session before the card will be issued to them. You must register directly by email at procard@georgetown.edu or by phone at 687-0106. Class is held at 2121 Wisconsin Avenue, Level C-2.
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Sponsored Research Workshop (June 1, 2012)
Register Online
Time & Date: 09:30:AM - 01:00:PM, Friday, June 01, 2012
Instructor: Mary Schmiedel and Walker Pheil, Office of Sponsored Programs
Location: Car Barn, Room 317
Development Units: 4

The office of Sponsored Programs will present a detailed description of the preaward process, how to create a grant budget and describe the responsibilities of the principal investigators and the Office of Sponsored Programs during the proposal stage. This session is geared towards principal investigators, administrators, and administrative staff who are new to the proposal process or wish to have a refresher.
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Introduction to Financial Responsibilities for Sponsored Projects (June 13, 2012)
Register Online
Time & Date: 09:00:AM - 12:00:PM, Wednesday, June 13, 2012
Instructor: Janice Little, Tolise Miles, and Debra Murray
Location: Leavey Center, Room 338
Development Units: 4

The Office of Cost and Sponsored Accounting (SAO) will present a basic session to individuals who administer the financial activities of grants and contracts. Discussion topics will only focus on post award administration. The session will describe the mission of SAO, players in the process, types of awards, award life cycle, award management guides, managing spending activities, and SAO's role in the fiscal management of the award. This session is geared towards administrators and administrative staff working with the financial administration of the grants and contracts.
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Accounts Payable & Web EV Training (June 13, 2012)
Register Online
Time & Date: 10:00:AM - 12:30:PM, Wednesday, June 13, 2012
Instructor: Maleka Weatherspoon and Carla Boswell
Location: 2121 Wisconsin Ave. C-2 Level Training Room
Development Units: 2

Key topics include: processing Web Expense Vouchers, Petty Cash reimbursements, travel reimbursements and Purchase Order Invoices. PeopleSoft and Access+ online view functions will be discussed to allow users to investigate expenditures electronically. Audit compliance and Internal Control initiatives for the University will also be covered.
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University Procard Training (June 20, 2012)
Register Online
Time & Date: 10:00:AM - 12:00:PM, Wednesday, June 20, 2012
Instructor: Pro Card Staff
Location: 2121 Wisconsin Ave., Level C-2
Development Units: 2

Training is required for cardholders as well as Administrative and Budget Officers in allowable usage of and cardholder/departmental responsibilities for expenditures. All stakeholders in the process will be instructed on appropriate reallocations and reconciliation of transactions for audit compliance. New applicants must attend a training session before the card will be issued to them. You must register directly by email at procard@georgetown.edu or by phone at 687-0106. Class is held at 2121 Wisconsin Avenue, Level C-2.
[Back To Summary List]





Procurement at Georgetown (June 20, 2012)
Register Online
Time & Date: 02:00:PM - 04:30:PM, Wednesday, June 20, 2012
Instructor: Aliz Agoston
Location: 2121 Wisconsin Ave., Level C-2
Development Units: 2

This course will introduce you to effective and cost efficient ways of procurement at Georgetown University. It will explain the specific procedures and requirements for managing the procurement process, as well as give you tips about resources that already exist for you to utilize. You will learn:
  • details of the contracts policy;
  • parts of the contracts package;
  • contract procedures;
  • bidding requirements;
  • how to find the best vendor for your needs;
  • how to negotiate your deals;
  • how to pay for the services.
Class is held at 2121 Wisconsin Avenue, Level C-2.
[Back To Summary List]





Procurement at Georgetown (July 18, 2012)
Register Online
Time & Date: 02:00:PM - 04:30:PM, Wednesday, July 18, 2012
Instructor: Aliz Agoston
Location: 2121 Wisconsin Ave., Level C-2
Development Units: 2

This course will introduce you to effective and cost efficient ways of procurement at Georgetown University. It will explain the specific procedures and requirements for managing the procurement process, as well as give you tips about resources that already exist for you to utilize. You will learn:
  • details of the contracts policy;
  • parts of the contracts package;
  • contract procedures;
  • bidding requirements;
  • how to find the best vendor for your needs;
  • how to negotiate your deals;
  • how to pay for the services.
Class is held at 2121 Wisconsin Avenue, Level C-2.
[Back To Summary List]





Introduction to Financial Responsibilities for Sponsored Projects (September 12, 2012
Register Online
Time & Date: 09:00:AM - 12:00:PM, Wednesday, September 12, 2012
Instructor: Janice Little, Tolise Miles, and Debra Murray
Location: 2121 Wisconsin Ave, Level C-2 Training Room
Development Units: 4

The Office of Cost and Sponsored Accounting (SAO) will present a basic session to individuals who administer the financial activities of grants and contracts. Discussion topics will only focus on post award administration. The session will describe the mission of SAO, players in the process, types of awards, award life cycle, award management guides, managing spending activities, and SAO's role in the fiscal management of the award. This session is geared towards administrators and administrative staff working with the financial administration of the grants and contracts.
[Back To Summary List]





Introduction to Financial Responsibilities for Sponsored Projects (October 11, 2012)
Register Online
Time & Date: 09:00:AM - 12:00:PM, Thursday, October 11, 2012
Instructor: Janice Little, Tolise Miles, and Debra Murray
Location: Room TBD
Development Units: 4

The Office of Cost and Sponsored Accounting (SAO) will present a basic session to individuals who administer the financial activities of grants and contracts. Discussion topics will only focus on post award administration. The session will describe the mission of SAO, players in the process, types of awards, award life cycle, award management guides, managing spending activities, and SAO's role in the fiscal management of the award. This session is geared towards administrators and administrative staff working with the financial administration of the grants and contracts.
[Back To Summary List]





Critical Thinking (May 29, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Tuesday, May 29, 2012
Instructor: George Reese
Location: Leavey Center, Room 338
Development Units: 6

A lack of critical thinking in the workplace produces inferior products and services and reduces the effectiveness of the organization. This class will enable you to improve how you evaluate and analyze ideas, resolve problems, and make key decisions. At the end of this course you will be able to:
  • Recognize and identify logical fallacies;
  • Differentiate between deductive and inductive logic;
  • Shape an argument to fit your audience;
  • Uncover implicit assumptions and break unproductive thought patterns.

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The Creative Leader (May 30, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Wednesday, May 30, 2012
Instructor: Robert Bies, Ph.D.
Location: Leavey Center, Room 338
Development Units: 6

The best leaders know that secret of their success is found in the innovative power of ideas. These ideas, which represent the “intellectual capital” of an organization, are not limited to a few people at the highest levels of the organizations; indeed, there is a vast reservoir of creative ideas throughout the organization just waiting to be tapped. While this course will focus on how you can tap into that reservoir of creative ideas, it will also challenge you with a more fundamental question: Do you want to transform your future, or do you want it to transform you? You will be encouraged to think about this question and its implications for your development as a leader and for the future of Georgetown University. This course will help you:
  • Identify psychological and environmental “blocks” to creativity in the workplace,
  • Identify individual and team-based strategies for enhancing creativity in the workplace,
  • Identify strategies for institutionalizing creativity and innovation,
  • Develop new ideas to meet the challenges of the changing world facing Georgetown,
  • Reflect on, and reinvent, your personal framework of leadership.

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Conflict Resolution (June 4, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Monday, June 04, 2012
Instructor: Richard Ayres, Esq.
Location: Leavey Center, Room 338
Development Units: 6

Unproductive conflict saps people of their energy, creativity, and patience. Unresolved conflicts lead to high turnover rates, employee dissatisfaction and resentment. In this class you'll learn how to:
  • Determine the causes of the conflict in your workplace.
  • Identify methods to reduce and resolve conflicts.
  • Use productive conflict to increase the effectiveness of problem solving and decision making.

[Back To Summary List]





Supervising Former Peers (June 5, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Tuesday, June 05, 2012
Instructor: Mary Thomas Newsom
Location: Leavey Center, Room 338
Development Units: 6

The special issues that arise when supervising former peers are the focus of this workshop for new or about-to-be-appointed supervisors and team leaders. Participants will learn strategies for establishing authority, setting clear limits, and lowering resistance to change. We’ll look at ways to develop the support of former peers. At the end of this class you will be able to:
  • Design an ‘entry plan’ for orienting staff and others to new roles and responsibilities;
  • Identify specific types of support you need from your supervisor and how to ask for it;
  • Establish your authority and gain influence;
  • Establish the level of professional distance you’re comfortable with when dealing with people who are former peers (and still your friends);
  • Develop new support systems.

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Make Your Contacts Count: Networking Know-How for Organizational & Career Success (June 12, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Tuesday, June 12, 2012
Instructor: Jim Wylde
Location: Leavey Center, Room 338
Development Units: 6

Take your networking skills to the next level by learning systematic and strategic ways to network. Get things done by building relationships across the white space on the organizational chart. Advance your career by networking inside and outside the University. In this interactive presentation you'll learn the rules and tools of networking, how to find state-of-the-art resources, improve your visibility, and attract more opportunity. Even if you've said, "I'm too busy," or "I'm too bashful," the confidence and competence you'll feel knowing these skills will bring more purpose and pleasure to your networking. Each participant will receive a copy of Lynne's book, "Great Connections: Small Talk and Networking for Businesspeople." You'll learn how to:
  • Master the 3 key moments in every relationship;
  • Advance through the 5 stages in any relationship;
  • Remember names... and teach them yours
  • Answer "What do you do?" in a way that shows your character and competence;
  • Steer small talk to uncover resources and referrals;
  • Make the most of memberships, associations, and conventions;
  • Become the natural and only choice when opportunity arises;
  • Know what to do and say in a variety of professional and business situations;
  • Think strategically about where to and when to network;
  • Join groups of people who are already talking;
  • Penetrate the 'inner circle' in the groups you join;
  • Design ways to re-connect, follow-up, and stay in touch.

[Back To Summary List]





The Courageous Follower (June 14, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Thursday, June 14, 2012
Instructor: Ira Chaleff
Location: Leavey Center, Room 338
Development Units: 0

In the age of collaboration, “following” does not mean subservience and passivity. Collaborative leaders need followers who are willing to take initiative and responsibility, identify and resolve problems, and who have the courage to speak up when actions or decisions are off target. This interesting and challenging course will enable you to:
  • Identify the requirements to reduce fear of failure and challenge in your work team.
  • Establish an environment in which people accept responsibility and accountability.
  • Develop a new model for leadership and followership.

[Back To Summary List]





Leading in Times of Significant Change (June 20, 2012)
Register Online
Time & Date: 01:00:PM - 04:30:PM, Wednesday, June 20, 2012
Instructor: Joseph Raia
Location: Leavey Center, Room 338
Development Units: 3

Front-line and mid-level leaders play a crucial role at any time. During times of significant change, their leadership challenge - and their leadership opportunity - become even greater. The opportunity to truly have a tremendous impact on employee performance and engagement is at a peak. A new survey of senior executives provides clear advice in these times of significant change. The findings from this survey form the basis for this highly interactive and thought-provoking session. Ten clear themes, with over 30 specific recommendations, for successful leadership in these times emerged. The survey findings and this workshop are filled with tangible, specific, and practical advice. No esoteric models or ‘consultant-speak’ – just plenty of good, solid information that can be put into practice immediately. The insights and recommendations covered in this program strike at the heart of effective leadership practices in times of significant change.
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Thriving in the Workplace (June 21, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Thursday, June 21, 2012
Instructor: Michael Apter, Ph.D., George Reese
Location: TBD
Development Units: 6

What makes some people better able to handle the stress and problems we find in the workplace? Why are some people seemingly more motivated, able to cope, and creative even in times of great change and ambiguity? Join your colleagues in this practical workshop to use self assessments and other exciting group exercises to:
  • Define emotional intelligence.
  • Identify your personal and social competencies.
  • Determine your strengths and improvement opportunities.
  • Develop a specific action plan to improve your tolerance for ambiguity and change.
There is a materials fee of $50.00 for this class.
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Managing for Peak Performance (June 27, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Wednesday, June 27, 2012
Instructor: Douglas McCabe, Ph.D.
Location: Leavey Center, Room 338
Development Units: 6

Learn practical hands-on techniques to develop and maintain effective employee relations. Through this workshop you will learn how to:
  • Apply motivation theories.
  • Delegate authority and responsibility.
  • Use an effective progressive discipline system.
  • Make performance review sessions productive.
  • Manage by objectives.

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Seven Habits of Highly Effective People© (Summer 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Tuesday, July 10, 2012
09:30:AM - 04:30:PM, Thursday, July 12, 2012
09:30:AM - 04:30:PM, Tuesday, July 17, 2012
09:30:AM - 04:30:PM, Thursday, July 19, 2012
Instructor: Larry Center
Location: Law Center - 5013 Hotung
Development Units: 10

Stephen R. Covey writes, “Interdependence is a higher value than independence.” Effectiveness, he argues, requires us to be collaborative, deliberative, cooperative, and principled. Character counts more than personality. In this course you will learn to:
  • Develop a step-by-step pathway for living with fairness, integrity, honesty, and human dignity;
  • Understand the principles that provide us with the security to adapt to change;
  • How to take advantage of the opportunities that change creates.

This is a four-day course. You must attend all four days to receive credit. Your department will be charged a materials fee of $90 for this course.
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Everyday Ethics (July 12, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Thursday, July 12, 2012
Instructor: Richard Ayres, Esq.
Location: Leavey Center, Room 338
Development Units: 6

Do you realize the choices you make and the actions you take are determined by your personal code of ethics? In this class you'll learn how to:
  • Choose what is 'right' over what is 'easy' when confronted by difficult situations that force you to choose one or the other.
  • Identify the implications your personal ethics have on your life - from personal relationships to the workplace, the community, and politics.

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Conflict Resolution (September 6, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Thursday, September 06, 2012
Instructor: Richard Ayres, Esq.
Location: Leavey Center, Room 338
Development Units: 6

Unproductive conflict saps people of their energy, creativity, and patience. Unresolved conflicts lead to high turnover rates, employee dissatisfaction and resentment. In this class you'll learn how to:
  • Determine the causes of the conflict in your workplace.
  • Identify methods to reduce and resolve conflicts.
  • Use productive conflict to increase the effectiveness of problem solving and decision making.

[Back To Summary List]





Make Your Contacts Count: Networking Know-How for Organizational & Career Success (Sept. 13, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Thursday, September 13, 2012
Instructor: Jim Wylde
Location: Leavey Center, Room 338
Development Units: 6

Take your networking skills to the next level by learning systematic and strategic ways to network. Get things done by building relationships across the white space on the organizational chart. Advance your career by networking inside and outside the University. In this interactive presentation you'll learn the rules and tools of networking, how to find state-of-the-art resources, improve your visibility, and attract more opportunity. Even if you've said, "I'm too busy," or "I'm too bashful," the confidence and competence you'll feel knowing these skills will bring more purpose and pleasure to your networking. Each participant will receive a copy of Lynne's book, "Great Connections: Small Talk and Networking for Businesspeople." You'll learn how to:
  • Master the 3 key moments in every relationship;
  • Advance through the 5 stages in any relationship;
  • Remember names... and teach them yours
  • Answer "What do you do?" in a way that shows your character and competence;
  • Steer small talk to uncover resources and referrals;
  • Make the most of memberships, associations, and conventions;
  • Become the natural and only choice when opportunity arises;
  • Know what to do and say in a variety of professional and business situations;
  • Think strategically about where to and when to network;
  • Join groups of people who are already talking;
  • Penetrate the 'inner circle' in the groups you join;
  • Design ways to re-connect, follow-up, and stay in touch.

[Back To Summary List]





The Courageous Follower (September 20, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Thursday, September 20, 2012
Instructor: Ira Chaleff
Location: Leavey Center, Room 338
Development Units: 0

In the age of collaboration, “following” does not mean subservience and passivity. Collaborative leaders need followers who are willing to take initiative and responsibility, identify and resolve problems, and who have the courage to speak up when actions or decisions are off target. This interesting and challenging course will enable you to:
  • Identify the requirements to reduce fear of failure and challenge in your work team.
  • Establish an environment in which people accept responsibility and accountability.
  • Develop a new model for leadership and followership.

[Back To Summary List]





Customer Service (June 7, 2012)
Register Online
Time & Date: 09:30:AM - 04:30:PM, Thursday, June 07, 2012
Instructor: George Reese
Location: Leavey Center, Room 338
Development Units: 6

One thing that really matters in a high-pressure work environment is customer value, a complex combination of tangibles and intangibles. Customer-centered offices see the customer as the starting point, listening post, and ultimate arbiter of everything they do. The staff cares about the customer's needs and expectations, and experience. This program will help you create customer value that connects "product" to "service" and where one size does not fit all. At the end of this session you will be able to:
  • Let customers know you have not only listened to them, you have heard their request;
  • Turn a frustrating situation into a win/win solution;
  • Make a winning first impression and avoid potential misunderstandings and conflicts;
  • Establish beneficial relationships with your customers;
  • Cope with difficult situations, circumstances, and irate customers;
  • Communicate that you value your customers' needs and expectations.

[Back To Summary List]





Telling Our Stories: Improving Intercultural Communication (June 26, 2012)
Register Online
Time & Date: 09:30:AM - 03:00:PM, Tuesday, June 26, 2012
Instructor: Joy Jones and Mary Newsom
Location: Leavey Center, Room 338
Development Units: 6

This half-day seminar explores issues of race, ethnicity and gender in an innovative and non threatening way. Skills in effective cross-cultural communication can be acquired through ways that foster respect, expand understanding, and capture the imagination. Storytelling is a vehicle for creating an inclusive and constructive approach to improving workplace relationships among people of diverse races and cultures. Attendees will participate in lectures, group discussions, and small group exercises in order to:
  • Develop techniques for better cross-cultural communication.
  • Appreciate colleagues of diverse backgrounds as a result of the demographic changes in the workplace.
  • Understand and analyze one's own cultural identity.
  • Examine and address issues of race and culture in the workplace.

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