Why should executives, senior managers, and the H/R professional care about addressing conflict in the workplace? Working with TKI provides managers with a framework where they can move through the fear, anger, and frustration of conflict to recognize opportunities for valuing differences, enhancing communications, and improving productivity.

Learning Objectives:

• Introduce you to the Thomas Kilmann Conflict Mode
• Learn tool and techniques to approach conflict with an expanded framework which will enable you to better identify hot spots which decrease organizational effectiveness