Georgetown University School of Continuing Studies

Center for Continuing and Professional Education

Managing Communication and Conflict

Course Description:
You will gain insight into developing a power base, using that base to influence others, and achieving your agenda amidst the politics of organizational life. Upon completion of this class you will be better able to manage and resolve conflicts and disagreements in a positive and constructive manner while minimizing negative impact and promoting harmony in the workplace. You will improve your political savvy by better identifying internal and external sources that impact your organization. You will outline a clear problem solving approach by recognizing alternative courses of action and securing the best intervention alternative.

Registration:
To enroll in this course, participants must apply and be accepted to the Certificate in Executive Leadership program.  To apply, visit the SCS Online Application Manager, create an account, and choose the Executive Leadership application.


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