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University Information Services at Georgetown University
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Unscheduled Outages

There are currently 3 unscheduled outages either upcoming or in progress:

No unscheduled outages have been resolved within the past 7 days.


Comcast Blocking GUMail addresses

Approximate Start Time - July 7, 2008, 1:33AM
Estimated Resolution Time - No ETA
This item was last updated July 7, 2008 at 16:44PM

Services Affected

  • Sending from GUMail to Comcast.net address

Systems Affected

  • GUMail

Technical Group/Administrators

  • University Information Services: Support Services

Description

Mail sent from xxxx@georgetown.edu to recipients with xxxx@comcast.net address or users with xxxxx@comcast.net forwarding is being blocked by Comcast security policies


GU Applications via the network

Approximate Start Time - June 30, 2008, 8:05AM
Estimated Resolution Time - June 30, 2008, 8:50AM
This item was last updated June 30, 2008 at 9:39AM

Services Affected

  • Access to all GU server-based applications; e.g. GUMail, GUShare, GUCalendar, etc.
  • access to all GU web-based applications; e.g. Georgetown mainpage, Access Plus, etc.

Systems Affected

  • Network

Technical Group/Administrators

  • University Information Services: Network

Description

There was an outage of the Georgetown DNS servers. NCS-INO addressed the problem and all services have been restored. Further information will be posted when available.


DHCP refusing connections in Village B

Approximate Start Time - May 7, 2008, 12:00PM
Estimated Resolution Time - No ETA
This item was last updated May 9, 2008 at 17:11PM

Services Affected

  • Acquiring DHCP address in Village B locations (ethernet)

Systems Affected

  • DHCP/Network

Technical Group/Administrators

  • University Information Services: NCS-INO

Description

Users unable to get reliable connection to internet. DHCP server is not doling out addresses, so users can't get online. INO is working on the issue.


Outage Information: Scheduled Outages

Schedules outages of systems maintained by University Information Services are posted on this page.  Notification of new postings is sent to the contac-l mailing list.  To subscribe to the contac-l mailing list, see the instructions below.

Questions or concerns about any outage should be directed to the UIS HelpDesk at 202-687-4949 or help@georgetown.edu, unless otherwise noted.

Outage Notices by E-mail: CONTAC-L Mailing List

Anyone in the Georgetown University community is welcome to subscribe to this mailing list.  This list is used for notification purposes only, not for discussions.  If you have a notice that you would like sent via to this list, please contact the UIS HelpDesk at 202-687-4949 or help@georgetown.edu.

Subscribing is easy:

  1. Send email to: listproc@georgetown.edu
  2. In the body of the message, type:

    subscribe contac-l <your.email.address> <your.first.name> <your.last.name>

    For example, if your name was Pat Smith and your email address was smithp@georgetown.edu, you would type:

    subscribe contac-l smithp@georgetown.edu Pat Smith

  3. Send the message.

To unsubscribe:

  1. Send email to: listproc@georgetown.edu
  2. In the body of the message, type:

    unsubscribe contac-l
     

  3. Send the message.

If you have problems subscribing or unsubscribing, please send email to the UIS HelpDesk at help@georgetown.edu

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