UIS: Unscheduled Outages





	Scheduled Outages Unscheduled Outages About Outages Outage Notices by E-mail	Unscheduled Outages There are currently 3 unscheduled outages either upcoming or in progress: DHCP refusing connections in Village B - May 7, 2008 GU Applications via the network - June 30, 2008 Comcast Blocking GUMail addresses - July 7, 2008 No unscheduled outages have been resolved within the past 7 days. Comcast Blocking GUMail addresses Approximate Start Time - July 7, 2008, 1:33AM Estimated Resolution Time - No ETA This item was last updated July 7, 2008 at 16:44PM Services Affected Sending from GUMail to Comcast.net address Systems Affected GUMail Technical Group/Administrators University Information Services: Support Services Description Mail sent from xxxx@georgetown.edu to recipients with xxxx@comcast.net address or users with xxxxx@comcast.net forwarding is being blocked by Comcast security policies GU Applications via the network Approximate Start Time - June 30, 2008, 8:05AM Estimated Resolution Time - June 30, 2008, 8:50AM This item was last updated June 30, 2008 at 9:39AM Services Affected Access to all GU server-based applications; e.g. GUMail, GUShare, GUCalendar, etc. access to all GU web-based applications; e.g. Georgetown mainpage, Access Plus, etc. Systems Affected Network Technical Group/Administrators University Information Services: Network Description There was an outage of the Georgetown DNS servers. NCS-INO addressed the problem and all services have been restored. Further information will be posted when available. DHCP refusing connections in Village B Approximate Start Time - May 7, 2008, 12:00PM Estimated Resolution Time - No ETA This item was last updated May 9, 2008 at 17:11PM Services Affected Acquiring DHCP address in Village B locations (ethernet) Systems Affected DHCP/Network Technical Group/Administrators University Information Services: NCS-INO Description Users unable to get reliable connection to internet. DHCP server is not doling out addresses, so users can't get online. INO is working on the issue. Outage Information: Scheduled Outages Schedules outages of systems maintained by University Information Services are posted on this page. Notification of new postings is sent to the contac-l mailing list. To subscribe to the contac-l mailing list, see the instructions below. Questions or concerns about any outage should be directed to the UIS HelpDesk at 202-687-4949 or help@georgetown.edu, unless otherwise noted. Outage Notices by E-mail: CONTAC-L Mailing List Anyone in the Georgetown University community is welcome to subscribe to this mailing list. This list is used for notification purposes only, not for discussions. If you have a notice that you would like sent via to this list, please contact the UIS HelpDesk at 202-687-4949 or help@georgetown.edu. Subscribing is easy: Send email to: listproc@georgetown.edu In the body of the message, type: subscribe contac-l <your.email.address> <your.first.name> <your.last.name> For example, if your name was Pat Smith and your email address was smithp@georgetown.edu, you would type: subscribe contac-l smithp@georgetown.edu Pat Smith Send the message. To unsubscribe: Send email to: listproc@georgetown.edu In the body of the message, type: unsubscribe contac-l Send the message. If you have problems subscribing or unsubscribing, please send email to the UIS HelpDesk at help@georgetown.edu.